Ask Questions: We Offer Banking For Everyone
Frequently Asked Questions
We have compiled a list of common inquiries to provide you with immediate assistance and clear answers.
How do I open a new bank account?
You can open a new account online in minutes or visit one of our branches. We offer a variety of accounts, including checking, savings, and student accounts, to fit your unique financial needs.
What are your operating hours?
Our online banking is available 24/7. For in-branch services, please check the 'Contact Us' page or use our branch locator for the operating hours of your nearest location.
Is my money safe with your bank?
Yes, your deposits are fully insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum limit permitted by law, ensuring the security of your funds.
How can I reset my online banking password?
On the login page, click the 'Forgot Password' link and follow the simple prompts. You will be asked to verify your identity using your registered email or phone number.
Do you offer business banking services?
Absolutely. We provide a full suite of business banking solutions, including specialized business checking accounts, merchant services, business loans, and treasury management tools.
What are the fees for international transfers?
Fees for international transfers vary based on the destination and currency. Please refer to our detailed 'Fees and Charges' document online or contact our customer support for specific quotes.
Can I get a loan from your bank?
Yes, we offer various loan options, including personal loans, competitive home mortgages, and auto loans. You can easily apply online or schedule an appointment with a loan officer.
Where can I find my account's routing number?
Your routing number can be reliably found at the bottom of your checks or conveniently displayed within your secure online banking portal under the 'Account Details' section.
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